22  Steel Industry Onboarding Questionnaire

Kav AI Onboarding & Mill Monitoring Assessment

Welcome to the Kav AI onboarding process. This questionnaire is designed specifically for integrated steel mills, mini-mills (EAF), casting operations, foundries, and steel finishing plants. Your responses will help us understand your production configuration, critical high-heat assets, continuous rolling lines, thermal stress management, and safety protocols.

Please complete all sections as thoroughly as possible. Confidential information will be protected in accordance with our non-disclosure agreement (NDA) to safeguard proprietary process recipes and mill parameters.


22.1 Organization Information

  • Company / Operator Name: _____________________________________________
  • Division / Business Unit: _____________________________________________
  • Primary Contact Name & Title: ________________________________________
  • Primary Contact Email & Phone: _______________________________________
  • Secondary Contact Name & Email: _____________________________________
  • Plant Address: _______________________________________________________

22.2 Mill & Facility Overview

22.2.1 Industry Segment

Select all segments that apply to your steelmaking operations:

22.2.2 Plant & Production Details

  • Mill / Facility Name & Site ID: ________________________________________
  • Physical Location (City, State/Province, Country): _____________________
  • Annual Production Capacity (Tons/Year): _________________________________
  • Average Daily Output (Tons): __________________________________________
  • Year Built & Major Equipment Upgrades: __________________________________
  • Operating Hours & Staffing (e.g., 24/7 continuous, shifts, maintenance days): __________________
  • Number of Major Production Lines or Shops: _____________________________

22.2.3 Asset Inventory

Check all asset types that will be monitored by the Kav AI platform:


22.3 Large Plant Scale and Remote Yards

Steel mills span vast physical areas. Please describe your spatial and campus-wide asset monitoring landscape:

  • Total Plant Footprint (Acreage/Sq. Miles): ____________________________
  • Number of Active Overhead / Gantry Cranes: ____________________________
  • How are raw material yards (scrap, iron ore, coal) currently monitored? _________________
  • What are the primary communication backhauls across the campus? (e.g., fiber loops, industrial Wi-Fi, private LTE) _________________

22.3.1 Mill-Scale Challenges

Check all campus-wide and spatial challenges you face in steel production:


22.4 Thermal Stress and High-Energy Operations

Steelmaking represents one of the most energy-intensive, thermally extreme manufacturing processes. Kav AI helps monitor refractory integrity, cooling basins, and power load-shedding events.

  • What thermal limits trigger a “red alert” or emergency tap-hole/ladle inspection? (e.g., refractory hotspot temperature) __________________________________________________________________________

  • How are peak-power demand-response (power shedding) events managed for your EAFs? __________________________________________________________________________

  • What data sources do operators correlate to verify cooling water integrity for high-heat assets? __________________________________________________________________________

22.4.1 Thermal & Energy Pain Points

Check all operational pain points that impact your high-heat operations:


22.5 Control Systems & OT Infrastructure

22.5.1 DCS, SCADA, & Historian

  • DCS/SCADA Vendor & Product Name (e.g., Siemens PCS 7, ABB Ability, Honeywell Experion, Rockwell FactoryTalk): ___________________________________________
  • DCS/SCADA Software Version & Year: ___________________________________
  • Historian in Use (e.g., OSISoft PI, Siemens Process Historian, ABB History): ______________
  • Data Polling & Archival Frequency (e.g., 500ms, 1s, 5s): ______________

22.5.2 PLC & Controller Inventory

List primary controller types (e.g., Siemens S7-400 / S7-1500, Allen-Bradley ControlLogix, GE/Emerson RX3i):

  • Controller Vendor & Model: ___________________________________________
  • Approximate Quantity: _______________________________________________
  • Age Range: ___________________________________________________________

22.5.3 Communication Protocols

Check all protocols supported by your control networks:


22.6 Alarm Management & Operator Workflows

22.6.1 Alarm Volume & Fatigue

  • Approximate Number of Configured Alarms: ______________________________
  • Average Alarms per Day (Normal Operations): ___________________________
  • Average Alarms per Day (Upset / Tap / Roll Change Events): _______________
  • Estimated Percentage of “Nuisance” Alarms: ________%

22.6.2 Operator Workflow Challenges

Check all issues that impact your control room operators:


22.7 Security, Network Architecture & Compliance

Kav AI utilizes a read-only, security-first integration architecture to guarantee that no control actions can be back-propagated into your OT environment.

22.7.1 Security Posture

  • Is there physical and logical OT/IT network segmentation? [ ] Yes [ ] No
  • Is there a Demilitarized Zone (DMZ) with firewalls between OT and IT? [ ] Yes [ ] No
  • Firewall Vendor(s) in Use: ____________________________________________
  • Do you allow outbound-only connections to secure cloud platforms? [ ] Yes [ ] No

22.7.2 Cybersecurity & Industry Standards

Check all standards that apply to your facility’s cybersecurity review:


22.8 Data Governance & Process Confidentiality

  • Are there geographical residency requirements for your operational data? __________________________________________________________________________

  • How do you safeguard proprietary steel metallurgy recipes (e.g., alloy formulas, temperature profiles)? __________________________________________________________________________

  • What is your mandatory data retention period for production logs and inspection records? __________________________________________________________________________


22.9 Operational Metrics (ROI Baseline)

To measure the ROI of the Kav AI platform, we establish a baseline using your historical metrics. Estimates are acceptable where precise figures are unavailable.

  • Unplanned Production Line Shutdowns / Outages per Year: ______________
  • Average Duration of a Mill Stoppage Event (Hours): ___________________
  • Estimated Cost per Hour of Mill Downtime (Hot Rolling / Casting): _____
  • Number of Ladle Refractory Failures / Hotspots in past 3 years: _________
  • Percentage of Maintenance Budget Spent on Reactive / Emergency Repairs: _____%
  • Annual Cost of Premium Energy Charges due to Unplanned Peaks: __________
  • Estimated Annual Cost of Mill Roll Thermal cracking / premature wear: _____

22.10 Inspection Practices & Sensor Capabilities

22.10.1 Inspection Methods

Check all methods currently used to assess asset integrity:

22.10.2 Inspection Equipment Inventory

Please list equipment owned or contracted:

  • Thermal / IR Cameras (Permanent): ______________________________________
  • Handheld / Portable Thermal Cameras: _________________________________
  • Vibration Data Collectors / Continuous Sensors: _______________________
  • Ultrasonic Thickness / NDT Equipment: _________________________________

22.11 Goals & Strategic Objectives

Rank your top priorities for implementing Kav AI (1 = highest priority, 12 = lowest):

Objective Priority (1-12)
Prevent ladle breakouts and furnace refractory failures
Reduce unplanned downtime on continuous casters and hot strip mills
Detect mill stand gearbox and bearing degradation before catastrophic failures
Automated early warning of cooling water blockages on furnace panels
Reduce operator alarm fatigue and streamline control room workflow
Prevent environmental particulate compliance violations in baghouses
Optimize reheating furnace combustion and fuel consumption
Monitor overhead ladle crane mechanical/structural health
Enhance workplace safety in hazardous gas zone areas
Centralize monitoring across multiple steel shops and rolling mills
Move from manual dangerous rounds to automated exception-based AI rounds
Integrate 3D thermal digital twins for ladles and EAF panels

22.12 Regulatory Compliance

Check all applicable environmental, health, and safety regulatory requirements:


22.13 IT, MES & Enterprise Integration

  • Manufacturing Execution System (MES) (e.g., PSImetals, Primetals, QuinLogic): __________________________________________________________________________

  • Enterprise Asset Management (EAM) / CMMS (e.g., SAP PM, IBM Maximo): __________________________________________________________________________

  • Laboratory Information Management System (LIMS) (for chemistry/tensile tests): __________________________________________________________________________

  • Do you require Single Sign-On (SSO) integration (SAML 2.0 / OIDC)? __________________________________________________________________________


22.14 Proposed Pilot Scope

Help us define a highly focused pilot deployment to demonstrate immediate value:

  • Target Pilot Department / Area (e.g., Torpedo Ladles, Hot Strip Mill Coilers): __________________________________________________________________________

  • Primary Asset(s) to Monitor (e.g., 2 Torpedo Ladles, 1 Continuous Caster Segment): __________________________________________________________________________

  • Specific Problem to Solve in the Pilot: (e.g., “Automated thermal hotspot alarm triggered on ladle shell 12 hours before thickness drops below safety limit”) __________________________________________________________________________

  • Target Start Date & Proposed Pilot Duration (e.g., 90 days): __________________________________________________________________________

  • Key Stakeholders for Pilot Evaluation: __________________________________________________________________________


22.15 Submission & Sign-off

By submitting this onboarding questionnaire, I confirm that the information provided represents our operational goals and infrastructure to the best of my knowledge.

  • Printed Name & Title: __________________________________________________
  • Authorized Signature: __________________________________________________
  • Date: __________________________

Please return the completed document to your Kav AI Solutions Architect at info@kavai.com.